30+ Years of Solving Connectivity Problems for Legacy Devices
Our commitment to quality and service
Specialized Knowledge of OT Interfaces
We have over 30 years of experience working with legacy TDM devices and signals and transporting them over various networks. Having worked with a wide variety of interfaces over the years, including analog phone, legacy serial, and Teleprotection , we have cultivated an in-depth understanding of OT communications. When we do encounter something new for us, our engineers work closely with customers to study and test their systems to provide seamless connectivity solutions.
Led by TC’s visionary Chief Design Engineer, our highly educated and trained engineers excel at research and development. Most TC engineers have advanced degrees, over 10 years of industry experience, and have worked at TC for more than six years.
Learn more about our long history of developing solutions for customers:
On-Site Support
With Sales, Support, and Engineering based in our Southern California headquarters , we provide responsive pre- and post-sales support. Our customers have immediate access to our support team, who work closely with our design and testing engineers to resolve issues.
Because our manufacturing processes take place on-site as well, our support specialists and production team have a direct line of communication, allowing them to move quickly to make adjustments to orders or products.
Orders typically ship within 2-3 weeks, but we can also accommodate rush needs, shipping within 3-5 days after receiving the order. Our customers often cite our ability to fulfill rush orders and accommodate special requests as exceeding their expectations under time-sensitive circumstances.
In addition to six months of complimentary basic support provided with every purchase, we offer three levels of upgraded support—including and up to 24/7 phone support—among other services and benefits.
Learn more about our upgraded, customizable Support Contracts :
Customer Success
It takes many parties to succeed. We work closely with various stakeholders throughout the supply chain to efficiently and effectively coordinate all business processes, from sourcing and shipping to installation and product training.
Our engineering and sales teams review every project carefully for feasibility and risk mitigation. There are often many ways to solve a problem. It is important that we provide not only a working solution, but one that is most appropriate and reliable for your needs. We work side by side with you throughout the project life cycle to ensure a successful deployment.
To keep things running smoothly, we provide six months of complimentary basic support with every purchase. We also offer three levels of upgraded support for customers with extended needs.
In the event that we do not have the specific product for your application, we can assist with a custom product or solution. To learn more, see the following video:
Made in the USA
TC Communications has been designing and manufacturing products in California since 1991.
Every product undergoes component inspections, preliminary power-up tests, functional tests, a comprehensive final inspection, and “live operating temperature” testing in a walk-in environmental chamber for 24 hours before shipping to you. Our products are built-to-order (BTO) to guarantee up-to-date materials quality and allow for customization.
Being a “Made in America” company also helps our domestic customers meet requirements, such as those set by the Trade Agreements Act and Federal Trade Commission, for state and federal grants and subsidies. Learn more by reading our American Goods Defined section.
We proudly serve customers located in more than 40 countries around the globe.