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United States: +1 (949) 852-1972
(M-F 7:00AM - 5:00PM (PST))

Fax: +1 (949) 852-1948

Product Support

TC Communications Support Information

To help us find the right product for your situation please see our sales consult questions below.

GSA Schedule

Our products are listed on GSA

Visit the website:

Search for TC Communications
or by product part number

Contract Number: 47QTCA20D006L

Office Location


17881 Cartwright Road
Irvine, CA 92614
view on map

Authorized Sales Representatives:

Nova Electronics Data, Inc.

Contact: Larry Totter
26809 Cold Springs St.
Calabasas, CA 91301

Phone: 661-294-0963

Sales Consult Questions

There are 13 basic questions that typically need to be answered to help our sales team find the best product for you:

  1. What is the system topology?
    (e.g. point-to-point, bus/string, ring, self-healing ring...)
  2. What type of TC Communications device do you think you need?
    (e.g. modem, multiplexer, converter, transceiver...)
  3. What type of fiber optic cable are you going to use?
    (e.g. multimode 850nm, 1300nm; single mode 1300nm, 1550nm...)
  4. What type of fiber optic connector are you using?
    (e.g. ST, FC, SC, SMA...)
  5. How many fibers are between devices?
    (e.g. One - Simplex Transmission; One - Duplex Transmission; Two - Duplex Transmission; Three/RGB...)
  6. What is the distance between the devices you are connecting?
    (e.g. 2 kilometers, 20 kilometers...)
  7. What type of Electrical Interface are you using?
    (e.g RS-232, RS-366, RS-422, RS-449, RS-485 2-wire or 4-wire, RS-530, V.35, T1, E1, AUI, UTP/10BaseT, BNC/10Base2, Audio - 600 ohm, Video...)
  8. What clock type are you using?
    (e.g. Asynchronous; Synchronous - Internal or External Clock...)
  9. What Control Signals do you need?
    (e.g. RTS, CTS, DSR, DTR, CD...)
  10. What is your device type?
    (e.g. DTE or DCE)
  11. What is the transmission rate do you require?
    (e.g. 19.2 Kbps, 56 Kbps, 1.544 Mbps...)
  12. What fiber optic loss budget do you require?
    (Total of connector loss & attenuation plus safety margin [3dB] for a given fiber optic link). Typical loss budget for a device would be 17dB, 20dB, 25dB...)
  13. What type of power source do you require?
    (e.g. 12VDC, 24VDC, -48VDC, 115VAC, 230 VAC...)