TC Communications Quality

Proven Vendor since 1992

5-Year Warranty

Manufacturing & Tech Support in USA

More Than 10,000 Satisfied Users

      TC is committed to designing and manufacturing high quality products.
    All TC products are designed with the user in mind; that is, easy installation, self-testing, low power consumption, low component counts, long MTBF’s and replaceable EPROM’s for changing or upgrading.
    Engineering and production departments feature extensive on-site testing equipment to verify that all products exceed pertinent industry and environmental specifications. At TC, every product is subjected to component inspections, preliminary power-up tests, functional tests before and after burn-in, and a comprehensive final inspection test.
    It is worth noting that, when it comes to quality, all vendors are not alike. Many vendors promise quality, but their processes sometimes fail close scrutiny.
    For example, some companies “sample test.” That is, they test less than 10% of finished products and rely on statistical analysis to predict failure rates. TC tests every product prior to shipping.
    Specifically, every TC Communications product passes through “live operating temperature” testing (unlike randomly selected products for statistical sampling) before it is shipped. Each unit is connected to an operating BER tester to ensure error-free operation while the temperature chamber cycles from -40C to 80C during the 24 hour testing period.
    TC understands that high quality products translate into highly reliable networks. Quality is too important to leave to statistical analysis.

Every TC product is subjected to component inspection, preliminary power-up tests, functional tests before burn-in, and a comprehensive final system test.

Every product is also subjected to a lengthy & rigorous temperature cycling in TC's special "walk in" Environmental Chamber.

Customer Testimonials

"The TC2100's Self-Healing function worked so well that several days went by before we realized that the fiber cable had been severed in one of the rings."
- Springfield Utility Board, OR

"The time has come to retire our TC8300s after two years of service 7 days/24Hrs with no down time due to equipment failure...The bottom line is your equipment worked for us and it is safe to say we are a satisfied customer."
- Univ. of Texas, TX

"The TC3200s/TC3007s have worked flawlessly. We installed them about two weeks after receiving them from you. They have functioned perfectly all through out both the severe weather season and hurricane season." - WRAL-TV, NC

"Our system was built in stages over the past 2 or 3 years and it has been operating extremely reliably. We are pleased with the TC2800/2801 product and we are also pleased with TC Communications' customer support." - Sudbury Hydro, Canada

"The TC2800s are working so well that we forgot they were even there." - Confederation Bridge, Canada

Product Testing Flow Chart

Every TC product is subjected to component inspection, preliminary power-up tests, functional tests before burn-in, and a comprehensive final system test.

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